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Delivery, Free Shipping & Rural Addresses

About Delivery

Delivery of items over 25KG are handled by Mainfreight.

During checkout shipping is calculated to the address you enter in the shipping address field.

If you would like to ship to a Mainfreight depot or another business address just enter it in the shipping address field or in the notes section.

The shipping calculator does not recognise rural delivery designations. Please enter your shipping address with road name, street number, and suburb, using the suggestions provided as you type.

DO NOT enter any rural delivery designation (i.e. RD2) as used by NZ Post.

The shipping address form will automatically suggest the correct street address as you type.

About Free Shipping

Free shipping only applies to items that are marked as having Free Shipping.

Free shipping of small items (under 25KG) sent by courier it will be sent to your address directly. Free shipping for larger items delivered by freight excludes remote addresses and addresses outside suburban delivery areas. If you enter a shipping address that is outside of the Free Delivery area it will be sent C/O the nearest Mainfreight depot, this will be noted on the delivery address on the invoice once dispatched.

About Rural Addresses

Are you in the middle of nowhere? We can deliver to remote rural addresses, and places outside the suburban delivery area, but this is often charged by the carrier or their agent per kilometre from the metro delivery area and back. If you would like to use this shipping option, you can contact us for a quote.

If you do enter a remote rural delivery address outside of the carriers normal delivery zones, and we can deliver it there for the price the website has quoted, we will do so, otherwise it will be sent C/O the nearest Mainfreight depot.

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